Pillpack pharmacy lost my medication before it got shipped. How does a “replacement” claim work?

They claim that somewhere along the line, either the handoff to UPS or UPS themselves lost my medication. They said they can overnight me a replacement set, but that there’s a chance my insurance company might reject that claim and I’d be on the hook for the full cost which would be over $2k.

  1. What the fuck. So this dog$hit company loses my meds and I’m the one who has to pay? Do I have any way to go after them for this?
  2. What is this “replacement claim” bs? I have a feeling there is a 0% chance my insurer (blue cross ppo) will cover it. They have a limit like 30 tabs a month, they’ll just say no and leave me with the bill.

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They claim that somewhere along the line, either the handoff to UPS or UPS themselves lost my medication. They said they can overnight me a replacement set, but that there’s a chance my insurance company might reject that claim and I’d be on the hook for the full cost which would be over $2k.
What the fuck. So this dog$hit company loses my meds and I’m the one who has to pay? Do I have any way to go after them for this? What is this “replacement claim” bs? I have a feeling there is a 0% chance my insurer (blue cross ppo) will cover it. They have a limit like 30 tabs a month, they’ll just say no and leave me with the bill.

submitted by /u/events_occur [link] [comments]Read Morer/HealthInsurance

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