Alert message trying to open a .cptx file and can’t continue

I have used Captivate 2019 for the past year (2020) and have created several modules within this program.  I recently changed to a new computer and had to install Captivate 2019 again on this new computer.  However, when I try and open a .cptx file to edit, I get this Alert window.

I know the file is not open. And I had another co-worker open the same file from this same flash drive, so I know the file is not corrupt.  My IT helpdesk is trying to tell me it’s the Application and not last 2 issues (available space or sufficient resources) listed.  Any help is appreciated.

The post Alert message trying to open a .cptx file and can’t continue appeared first on eLearning.

I have used Captivate 2019 for the past year (2020) and have created several modules within this program.  I recently changed to a new computer and had to install Captivate 2019 again on this new computer.  However, when I try and open a .cptx file to edit, I get this Alert window. I know the file is not open. And I had another co-worker open the same file from this same flash drive, so I know the file is not
The post Alert message trying to open a .cptx file and can’t continue appeared first on eLearning.Read MoreDiscussion, Adobe Captivate 2019, discussion, licensing and installation, subscription

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