My wife and I had our first child just over 2 months ago. Like a good father (I thought) I added our daughter to our Aetna insurance policy (through my work).
Last Friday I received a letter in the mail stating that my daughter had been terminated from our policy.
I called today to understand why and Aetna said I had failed to send in a copy of her birth certificate.
As far as I can recall, this was the first communication we received stating that we needed to send in her birth certificate (although it’s possible I could have missed it, I searched all my emails and never received a letter). I’m sure somewhere when I signed up it said I needed to submit this but I really do not remember!!
I am very concerned about my daughter no longer being on our policy. A few questions:
My daughter spent ~1 week in the NICU. Could we be liable for these expenses? Or would they go through my wifes insurance? Is there ANYWAY we could still get her added back to my policy? Aetna said they are “looking into an appeal process” but it did not sound promising? Might my employer have additional sway? Should I contact them?
Any guidance here would be greatly appreciated.
Thank you.
Note: we are in Miami Florida
submitted by /u/Inside_Specialist731
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My wife and I had our first child just over 2 months ago. Like a good father (I thought) I added our daughter to our Aetna insurance policy (through my work). Last Friday I received a letter in the mail stating that my daughter had been terminated from our policy. I called today to understand why and Aetna said I had failed to send in a copy of her birth certificate. As far as I can recall, this was the first communication we received stating that we needed to send in her birth certificate (although it’s possible I could have missed it, I searched all my emails and never received a letter). I’m sure somewhere when I signed up it said I needed to submit this but I really do not remember!! I am very concerned about my daughter no longer being on our policy. A few questions:
My daughter spent ~1 week in the NICU. Could we be liable for these expenses? Or would they go through my wifes insurance? Is there ANYWAY we could still get her added back to my policy? Aetna said they are “looking into an appeal process” but it did not sound promising? Might my employer have additional sway? Should I contact them?
Any guidance here would be greatly appreciated. Thank you. Note: we are in Miami Florida
submitted by /u/Inside_Specialist731 [link] [comments]Read Morer/HealthInsurance