I cannot get beyond the “Membership Expired” screen when attempting to open Captivate. I know the solution to “Membership Expired” is to open the application and sign out and then back on with my company ID, but Captivate never opens or lets me get beyond this screen.
When I hit “try again” I get a message that says: “Your subscriptin to Adobe Captivate is now active. Click Continue to use your product.” When I hit Continue, the program starts to open, but then stops and gives me the “Membership Expired” screen again.
I’ve worked with my company tech team for about 2 weeks now and no one seems to be able to figure it out.
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I cannot get beyond the “Membership Expired” screen when attempting to open Captivate. I know the solution to “Membership Expired” is to open the application and sign out and then back on with my company ID, but Captivate never opens or lets me get beyond this screen. When I hit “try again” I get a message that says: “Your subscriptin to Adobe Captivate is now active. Click Continue to use your product.” When I hit Continue, the program starts to
The post Unable to open Captivate so that I can sign out appeared first on eLearning.Read MoreDiscussion, "Elearning authoring tools", adobe captivate prime, blog, captivate prime lms