So we have blue cross federal and my wife had a (thankfully) very uneventful childbirth. We were in the hospital for the allotted 2 nights per the benefit plan pamphlet.
The pamphlet states we should pay 175.00 for EVERYTHING barring an extra non-standard service.
Low and behold I get the bill from the hospital for an extra 700.00. So I look at the EOB from bluecross and it says “Therapeutic services”. I ask what that is and they tell me “the hospital can bill however they want and unfortunately this is what they billed for. You’ll need to take it up with them to better understand what it is”.
So I call the hospital and they send me the bill on their end which says “room and board”. There is no mention of Therapeutic services and they tell me I need to ask blue cross why my room and board wasn’t covered.
I reach back out to Blue cross and they give me the same feedback. That they can’t explain what Therapeutic services is.
I got them on a 3 way call to no avail! The hospital was saying they billed for room and board per the bill they sent me and Blue cross was saying the hospital billed for Therapeutic services.
I can use any insight or feedback here about how to best proceed.
Thank you All!
submitted by /u/ChickpeaJedi
[link] [comments]So we have blue cross federal and my wife had a (thankfully) very uneventful childbirth. We were in the hospital for the allotted 2 nights per the benefit plan pamphlet. The pamphlet states we should pay 175.00 for EVERYTHING barring an extra non-standard service. Low and behold I get the bill from the hospital for an extra 700.00. So I look at the EOB from bluecross and it says “Therapeutic services”. I ask what that is and they tell me “the hospital can bill however they want and unfortunately this is what they billed for. You’ll need to take it up with them to better understand what it is”. So I call the hospital and they send me the bill on their end which says “room and board”. There is no mention of Therapeutic services and they tell me I need to ask blue cross why my room and board wasn’t covered. I reach back out to Blue cross and they give me the same feedback. That they can’t explain what Therapeutic services is. I got them on a 3 way call to no avail! The hospital was saying they billed for room and board per the bill they sent me and Blue cross was saying the hospital billed for Therapeutic services. I can use any insight or feedback here about how to best proceed. Thank you All! submitted by /u/ChickpeaJedi [link] [comments]Read Morer/HealthInsurance