Is this rep from Utilization Management doing the type of legwork where I can actually just chill for a few days while waiting for her update re: surgery authorization?

I’m supposed to find out this Thursday if I’ve finally been approved by HBCBS of NJ for a breast reduction that is medically necessary. I’ve…

View More Is this rep from Utilization Management doing the type of legwork where I can actually just chill for a few days while waiting for her update re: surgery authorization?