Help – Image drag-and-drop functionality

Hi all, I’m taking the Adobe Certified Professional course for Captivate and the training demonstrates multiple ways to add/change images, including drag-and-drop. I don’t seem to have that functionality as when I try to drag, once the file leaves the document folder the mouse converts to an “X” on my PC (Windows). The instructor uses a Mac; is it a difference in OS or do I need to update my settings to be able to do this?

Thanks from a complete noobie!

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Difference in managing media between PC and Mac?
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