Help with how to proceed

Hi there! I’m not quite sure if this is the correct place to post this question so feel free to redirect me if there is somewhere better.

Background: My child was covered by insurance through my husband’s work but that was terminated on 12/31/2020. The child was covered by the Oregon State Children’s Health Insurance Program or Oregon Health Plan and had been prior to the termination of the other coverage as a secondary. When we terminated the employer insurance I reported it to OHP but somehow it didn’t get reported properly. My child went to a well visit that should have been covered fully by OHP in February of 2021. OHP pushed it back stating that I had a primary insurance that needed to be billed first. I contacted OHP and had it properly reported (confirmed by several people) but the bill keeps getting rejected by OHP. I finally spoke with someone who told me to send the bill directly to the OHP Billing Team by mail, which I did. I have not heard from OHP despite sending it back in October and faxing it in November and mailing it again in December (overkill I know but faxing makes me anxious). The bill has now been sent to collections.

My question: How should I proceed? Do I dispute the debt? Should I pay it and hope that eventually I’ll get refunded? There is no reason why OHP wouldn’t cover this but how to I stop it from being reported on my credit report before we get it sorted out?

submitted by /u/motzerella
[link] [comments]Hi there! I’m not quite sure if this is the correct place to post this question so feel free to redirect me if there is somewhere better. Background: My child was covered by insurance through my husband’s work but that was terminated on 12/31/2020. The child was covered by the Oregon State Children’s Health Insurance Program or Oregon Health Plan and had been prior to the termination of the other coverage as a secondary. When we terminated the employer insurance I reported it to OHP but somehow it didn’t get reported properly. My child went to a well visit that should have been covered fully by OHP in February of 2021. OHP pushed it back stating that I had a primary insurance that needed to be billed first. I contacted OHP and had it properly reported (confirmed by several people) but the bill keeps getting rejected by OHP. I finally spoke with someone who told me to send the bill directly to the OHP Billing Team by mail, which I did. I have not heard from OHP despite sending it back in October and faxing it in November and mailing it again in December (overkill I know but faxing makes me anxious). The bill has now been sent to collections. My question: How should I proceed? Do I dispute the debt? Should I pay it and hope that eventually I’ll get refunded? There is no reason why OHP wouldn’t cover this but how to I stop it from being reported on my credit report before we get it sorted out? submitted by /u/motzerella [link] [comments]Read Morer/HealthInsurance

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