Lost my insurance on 09/15. Therapist is now sending invoices to pay for sessions that were done before 09/15. What do I do?

I understand that I would have to pay out-of-pocket for my sessions done AFTER 09/15, since my insurance didn’t cover it. But I know my insurance covered my sessions BEFORE 09/15 because it states so in my EOB and their website payment history. I also have an official letter of my disenroll notice, stating my insurance stops on 09/15.

But for some reason, I keep getting emails saying I need to pay for all these past sessions. I will call my therapist to discuss this, but I was wondering what should I do if my therapist refuses to help? Because that has happened before.

When I found out that I suddenly lost my insurance, my therapist refused to help with the cost, like give a discount for paying out-of-pocket. So I agreed to pay full price because I could understand that. But I just can’t understand why I would have to pay full price for sessions that were covered by my insurance? What should I do?

submitted by /u/Endlessly_Trying
[link] [comments]I understand that I would have to pay out-of-pocket for my sessions done AFTER 09/15, since my insurance didn’t cover it. But I know my insurance covered my sessions BEFORE 09/15 because it states so in my EOB and their website payment history. I also have an official letter of my disenroll notice, stating my insurance stops on 09/15. But for some reason, I keep getting emails saying I need to pay for all these past sessions. I will call my therapist to discuss this, but I was wondering what should I do if my therapist refuses to help? Because that has happened before. When I found out that I suddenly lost my insurance, my therapist refused to help with the cost, like give a discount for paying out-of-pocket. So I agreed to pay full price because I could understand that. But I just can’t understand why I would have to pay full price for sessions that were covered by my insurance? What should I do? submitted by /u/Endlessly_Trying [link] [comments]Read Morer/HealthInsurance

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