So I have Anthem BCBS. They don’t do pre authorization so when I needed my jaw fixed I had to pay $7,000 out of pocket, and then the hospital will send the claim. Well, it took 3 MONTHS for them to get the claim. Anthem kept saying how “they haven’t received anything” or how “they are missing information from the doctor.” So it only had the *0009 code for 3 months (missing information code). I literally had the hospital fax over the documents 4 times.
They finally got the documents last week and said it will take 30-45 days to be processed. Well, the there is a new code: *00947 and it says,
“You can learn more about the services listed by calling the customer service phone number on the back of your ID card. We can tell you the diagnosis and treatment codes included on your claim, along with the descriptions for those codes.”
They are closed so I have to call tomorrow, but does anyone know what this code is? It still says ‘denied.’
submitted by /u/Unhappy_Cells
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So I have Anthem BCBS. They don’t do pre authorization so when I needed my jaw fixed I had to pay $7,000 out of pocket, and then the hospital will send the claim. Well, it took 3 MONTHS for them to get the claim. Anthem kept saying how “they haven’t received anything” or how “they are missing information from the doctor.” So it only had the *0009 code for 3 months (missing information code). I literally had the hospital fax over the documents 4 times. They finally got the documents last week and said it will take 30-45 days to be processed. Well, the there is a new code: *00947 and it says, “You can learn more about the services listed by calling the customer service phone number on the back of your ID card. We can tell you the diagnosis and treatment codes included on your claim, along with the descriptions for those codes.” They are closed so I have to call tomorrow, but does anyone know what this code is? It still says ‘denied.’
submitted by /u/Unhappy_Cells [link] [comments]Read Morer/HealthInsurance