Billed for services a year and a half after – wrong insurance

In September 2020, my wife and I had some genetic testing(?) done (blood draw) at the start of looking into IVF and possible alternatives. We were told that insurance probably wouldn’t cover my test, but hers would be fine. Whatever, we had plenty in our HSA. Time passed, etc.

Now March 2022, we both get two bills from the testing lab for $227 each for the testing. Both bills show that they received $0 from “Aetna HMO”. The problem with that is I’ve never had Aetna. At the time of service we had Medical Mutual, but switched to Cigna in Summer 2021 (employer switched insurance).

So – A year and a half after services we receive a bill that references an incorrect insurance provider and we have since changed insurance providers ourselves. Any ideas on what options I may have? Am I on the hook for this unplanned $500+ expense?

I thought my first step might be to call my current provider (Cigna) and see what they say to do. I am just afraid this would be a “not our problem” issue by them since it was before we were under their coverage.

More confusion, as it appears the initial cost was $689 each, but was adjusted to $227. How could this be if they tried an incorrect insurance? Makes no sense to me.

submitted by /u/apt311
[link] [comments]In September 2020, my wife and I had some genetic testing(?) done (blood draw) at the start of looking into IVF and possible alternatives. We were told that insurance probably wouldn’t cover my test, but hers would be fine. Whatever, we had plenty in our HSA. Time passed, etc. Now March 2022, we both get two bills from the testing lab for $227 each for the testing. Both bills show that they received $0 from “Aetna HMO”. The problem with that is I’ve never had Aetna. At the time of service we had Medical Mutual, but switched to Cigna in Summer 2021 (employer switched insurance). So – A year and a half after services we receive a bill that references an incorrect insurance provider and we have since changed insurance providers ourselves. Any ideas on what options I may have? Am I on the hook for this unplanned $500+ expense? I thought my first step might be to call my current provider (Cigna) and see what they say to do. I am just afraid this would be a “not our problem” issue by them since it was before we were under their coverage. More confusion, as it appears the initial cost was $689 each, but was adjusted to $227. How could this be if they tried an incorrect insurance? Makes no sense to me. submitted by /u/apt311 [link] [comments]Read Morer/HealthInsurance

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