Hi,
I have two Explanation of Benefits from about one year apart, and a lot of the items listed are present on both.
However, on one EOB co-insurance was applied to some lines and on the same exact line on the other EOB it was not. It has resulted in a surgery having less co-insurance than a simple visit with no procedures.
In both cases, the annual deductible was met prior to the services listed on the EOB.
I would appreciate any helpful advice, as the insurance company was useless, telling me there was no charge for COVID when I never had COVID nor was treated for it.
State is CA and insurer is CIGNA on a PPO plan. Same insurance on both EOB.
Thanks in advance!
submitted by /u/izzabee2
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Hi, I have two Explanation of Benefits from about one year apart, and a lot of the items listed are present on both. However, on one EOB co-insurance was applied to some lines and on the same exact line on the other EOB it was not. It has resulted in a surgery having less co-insurance than a simple visit with no procedures. In both cases, the annual deductible was met prior to the services listed on the EOB. I would appreciate any helpful advice, as the insurance company was useless, telling me there was no charge for COVID when I never had COVID nor was treated for it. State is CA and insurer is CIGNA on a PPO plan. Same insurance on both EOB. Thanks in advance!
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