In-network dentist asking for payment at the time of visit

I have visited a ton of healthcare providers in the last years, and the common theme was that if the provider was in-network with my insurance, I was not paying at the time of visit, but wait for the EOB and then the provider would send a bill by mail that matches the EOB.

However I now visited an in-network dentist who asked me to pay up front for a root canal. I asked if the payment he asked me to pay (about $800) was after my insurance coverage, and he said yes.

Then after a couple of weeks I received an EOB saying that I was responsible for half of the amount. I called back and he refunded me the difference. I asked about future visits if I can pay after I receive the EOB, but he refused and says that I will have to pay up front at all times, then settle the difference after I receive the EOB.

My question is if this is a good or standard practice? Should I insist back to pay only after the EOB is issued?

submitted by /u/bomberb17
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I have visited a ton of healthcare providers in the last years, and the common theme was that if the provider was in-network with my insurance, I was not paying at the time of visit, but wait for the EOB and then the provider would send a bill by mail that matches the EOB. However I now visited an in-network dentist who asked me to pay up front for a root canal. I asked if the payment he asked me to pay (about $800) was after my insurance coverage, and he said yes. Then after a couple of weeks I received an EOB saying that I was responsible for half of the amount. I called back and he refunded me the difference. I asked about future visits if I can pay after I receive the EOB, but he refused and says that I will have to pay up front at all times, then settle the difference after I receive the EOB. My question is if this is a good or standard practice? Should I insist back to pay only after the EOB is issued?
submitted by /u/bomberb17 [link] [comments]Read Morer/HealthInsurance

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