Insurance told us a procedure was covered, but then we get a $1500 bill

My wife is pregnant with our first child and we were told by out doctor to call our insurance company and ask if some specific genetic tests were covered by our health insurance plan. We called the insurance company (Cigna), told them the CPT codes of the tests, and they told us everything would be covered and that we would only need to pay a co-pay. A few weeks later we got the bill and found out we’re expected to pay $1500 out of pocket to cover some of the tests.

Is there anything we can do about this? I understand that we owe if the procedures aren’t covered by my plan, but the tests were optional, so we probably would have decided not to do these tests if we had known they would have cost so much. When I called the insurance company all the offered to do was tell the employee we spoke to originally that they made a mistake. Is there anything we can do in the future to avoid this kind of situation?

submitted by /u/Strebzilla
[link] [comments]My wife is pregnant with our first child and we were told by out doctor to call our insurance company and ask if some specific genetic tests were covered by our health insurance plan. We called the insurance company (Cigna), told them the CPT codes of the tests, and they told us everything would be covered and that we would only need to pay a co-pay. A few weeks later we got the bill and found out we’re expected to pay $1500 out of pocket to cover some of the tests. Is there anything we can do about this? I understand that we owe if the procedures aren’t covered by my plan, but the tests were optional, so we probably would have decided not to do these tests if we had known they would have cost so much. When I called the insurance company all the offered to do was tell the employee we spoke to originally that they made a mistake. Is there anything we can do in the future to avoid this kind of situation? submitted by /u/Strebzilla [link] [comments]Read Morer/HealthInsurance

Leave a Reply

Your email address will not be published.