What does Adobe Captivate perpetual license discontinuation mean?
Post February 15, 2022, perpetual licenses of Adobe Captivate cannot be purchased in any geography through Adobe.com website, or through Channel (Adobe authorized resellers) under
Transactional Licensing Program (TLP)
Cumulative Licensing Program (CLP)
Adobe Software Assurance (ASA) [New or renewal]
Maintenance and Support (M&S) [New or renewal]
Will Adobe Captivate stop working for perpetual license customers?
No. You can continue to access and use the current version of Adobe Captivate through your current license plan/serial key, but please note that post February 15, we will not support any security patches with the current version of Adobe Captivate.
We have ASA/M&S contract. Until when can we access Adobe Captivate?
Customers who are currently enrolled for Adobe Software Assurance (ASA) or Maintenance and Support (M&S) plans for Adobe Captivate will continue to avail of the benefits for these programs till the expiry date of the current contract.
I want to use a serial key for Captivate. Where can I access a version which will allow me to use serial key?
Please note that post February 15, 2022, we will not be supporting any security patches for the version which allows serial keys. However, if you still wish to use that version, you can download it from here – Windows | Mac
How can I upgrade to new versions of Adobe Captivate?
You can purchase subscription licenses from Adobe.com or through Channel.
For any information, please contact Captivate support.
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As Adobe continues to focus on developing new products, solutions and flexible licensing options, we have decided to discontinue Adobe Captivate perpetual licenses, worldwide.
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