Retinal detachment surgery cancelled as the authorization still hasn’t been reviewed by insurance

Was scheduled to undergo surgery for chronic retinal detachment tomorrow on 11/8. Found out in the late afternoon of 11/5 that it hadn’t been approved by the insurance yet. I call about 10 different phone numbers for my insurance and finally connected with the area that deals with authorizations. Although my initial visit with the ophthalmologist was 10/29 they said they just received the authorization on 11/4 and it can take up to 18 business days for it to be reviewed. Even after explaining what the surgery is for they didn’t really have any advice for me other than to call them back sometime this week. Is there any other way I can move this process along ?

submitted by /u/Sedated__sloth
[link] [comments]Was scheduled to undergo surgery for chronic retinal detachment tomorrow on 11/8. Found out in the late afternoon of 11/5 that it hadn’t been approved by the insurance yet. I call about 10 different phone numbers for my insurance and finally connected with the area that deals with authorizations. Although my initial visit with the ophthalmologist was 10/29 they said they just received the authorization on 11/4 and it can take up to 18 business days for it to be reviewed. Even after explaining what the surgery is for they didn’t really have any advice for me other than to call them back sometime this week. Is there any other way I can move this process along ? submitted by /u/Sedated__sloth [link] [comments]Read Morer/HealthInsurance

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