I’m working on Adobe Captivate 2019 11.5.5.533.
I have a project with 6 video slides of 2-3 minutes each, the longest one being 10 minutes. There are questions in between each slide. I am using the Slide Video feature to insert the video files in the project (not streaming from youtube or vimeo). Each video ranges from 50-70mb the 10 minute video being 150mb.
When I test the project on my computer and SCORM Cloud, the videos load properly and play without issue. When the client loads it into their LMS and then tries to skip forward to the following video, the audio (and close captioning) plays but the video never loads. It just shows a blank slide.
Thanks in advance for any suggestions on how I may identify the problem.
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I’m working on Adobe Captivate 2019 11.5.5.533. I have a project with 6 video slides of 2-3 minutes each, the longest one being 10 minutes. There are questions in between each slide. I am using the Slide Video feature to insert the video files in the project (not streaming from youtube or vimeo). Each video ranges from 50-70mb the 10 minute video being 150mb. When I test the project on my computer and SCORM Cloud, the videos load properly and
The post Video Won’t Play appeared first on eLearning.Read MoreDiscussion, Adobe Captivate, discussion, elearning projects, video